National Bank of Pakistan (NBP) – Career Opportunity

National Bank of Pakistan, "The Nation's Bank", is looking for talented, dedicated, and experienced professionals for its Retail Banking division. Applications are invited from qualified individuals for the following position:

Position / Job Title: Relationship Manager (OG-II)

Employment Type: Contractual basis (3 years, renewable at management's discretion)

Reporting To: Team Leader

Places of Posting

• Gilgit

• Gujranwala

• Islamabad

• Lahore

• Sialkot

• Sibi

• Sukkur

• Swat

Eligibility Criteria

Educational / Professional Qualification

• Minimum Graduation or equivalent from a local or international university / college / institute recognized by the HEC of Pakistan.

Experience

• Minimum 01 year of banking sales experience in financial products.

Other Skills / Expertise / Knowledge Required

• Sales management and good interpersonal skills.

• Geographical knowledge of the place of posting.

• Knowledge of banking and products.

• Strong oral and written communication skills.

• Proficiency in Windows, MS Office, and databases.

Outline of Main Duties / Responsibilities

• Sales & Targets: Achieve assigned monthly, quarterly, and annual sales targets in account opening, deposit growth, and consumer financing. Achieve cross-sell targets of bank products (consumer assets & insurance products).

• Customer Relations: Conduct daily customer/market visits for new and existing customers (Conventional & Islamic Banking). Resolve customer queries/issues in an amicable and efficient manner.

• Portfolio Management: Handle liability portfolio with an understanding of customer behavior, balance movements, and seasonal trends. Actively identify attrition risks to retain balances.

• Account Activation: Ensure Tail Management by activating dormant accounts, Digital App, ATM, and deepening of Tail accounts.

• Compliance & Operations: Maintain high service quality standards, ensure compliance with Banking Laws, instructions, regulations, and procedures. Ensure audit requirements and observations are addressed. Maintain a Shariah-compliant environment at Islamic Banking windows within the Region.

• Reporting: Maintain various MIS / business reports related to the portfolio as required by management.